Customer Service AI Pricing
ChatGPT Powered Customer Support for Businesses of All Sizes!
For Most Businesses
Standard Plan
-
$97
/month
Conversational AI Assistant
Unified Inbox
Up to 60 Conversations a Month*
Unlimited Users
24/7 Live Chat Technical Support
Personalised AI Configuration, Install, & Set-Up Call**
For Unlimited Conversations
Pro Plan
-
$247
/month
All the features of the Standard plan, PLUS
Unlimited Conversations
WhatsApp for Business Integration
SMS Integration***
Unlimited Users
Personalised AI Configuration, Install, & Set-Up Call**
For Larger-Scale Businesses
Enterprise Plan
From
$490
/month
All the features of the Pro plan, PLUS
Multi-Location Options Available
Monthly Reports produced for you
Comprehensive Analytics and Insights
Customised Setup and Ongoing Maintenance
Enterprise Priority Support
Compare Plans
| Starter Plan ($137/month) | Pro Plan ($247/month) | Enterprise Plan (From $490/month) | |
|---|---|---|---|
| Core Features | |||
| Conversations per Month | Up to 300 | Unlimited | Unlimited |
| Users | Up to 10 | Unlimited | Unlimited |
| Customer Service AI-Assistant | ✔ | ✔ | ✔ |
| 24/7 Live Chat Tech Support | ✔ | ✔ | ✔ |
| Personalised AI Configuration, Install, & Set-Up Call | ✔ | ✔ | ✔ |
| Unified Inbox | ✔ | ✔ | ✔ |
| Web Chat / LiveChat Integration | ✔ | ✔ | ✔ |
| Facebook Messenger Integration | ✔ | ✔ | ✔ |
| WhatsApp Integration | ✔ | ✔ | ✔ |
| Google Business Profile Integration | ✔ | ✔ | ✔ |
| Google Review Management | ✔ | ✔ | ✔ |
| Analytics | ✔ | ✔ | ✔ |
| Pro Features | |||
| SMS Integration* | ✘ | ✔ | ✔ |
| Bizivate Calendars | ✘ | ✔ | ✔ |
| Marketing Messaging Automations | ✘ | ✔ | ✔ |
| Monthly Reports sent to you | ✘ | ✘ | ✔ |
| AI Maintained for You | ✘ | ✘ | ✔ |
| Priority Enterprise Support | ✘ | ✘ | ✔ |
To see a full list of plan features and compare, please view this page on a desktop or laptop browser.
Data Usage Charges
Transparent and Fair Pricing
We use a Pay-As-You-Go Wallet System that itemises and charges you ONLY for the additional data you may use, outside of your plan allowances. Each month, your wallet is automatically topped up with complimentary data credits - $10 or $20 USD, depending on the Bizivate plan you are on.
This monthly Data Credit can be used across various services including AI Message Sends, Email Sends, Email Verifications, Advanced AI Workflows, Generative AI, and AI Review Responses.
You can see an itemised monthly breakdown of your spend from within your account. Unlike our competitors who charge extra for additional contacts and users, we offer unlimited contacts within the CRM and unlimited users on your account at no additional charge.
Once you exceed your monthly included credit allowance, additional charges will apply. These charges are shown in US Dollars but will be converted and charged to the equivalent amount in your local currency.
When your wallet drops below $10 USD it will automatically charge your card for a $10 USD top-up, if you would prefer it not to auto top-up, you can turn this off in your billing settings. If you plan to send large volumes of emails, we recommend keeping your wallet topped up. You can use the slider above to estimate the monthly costs based on the number of emails you plan to send.
Onboarding Service
Auto Plan, Account Set-Up
£250
As part of your Auto Account Onboarding, we set-up your account and customise all automations and workflows to your business, and even build your website for you.
AI Plan, Account Set-Up
£500
As part of your AI Account Onboarding, we set-up and train your AI Chatbot Assistant to fully understand your business, we configure your account and customise all automations and workflows to your business, and even build your website for you.
BIZIVATE PRO:
Done-For-You Services
Bizivate Pro is our in-house marketing agency, offering exclusive, tailored services to our Bizivate customers. We understand that managing marketing can be time-consuming and overwhelming. Let Bizivate Pro handle it for you.
Whether you need custom automations and workflow builds, email marketing and customer journey design, custom websites, social media and communications management, or Meta and Google Ad management, Bizivate Pro is here to lighten your load. Discover how our expert team can streamline your marketing efforts and help your business thrive.
Here To Support You
Bizivate is already easy to use, but we're still here for you.
24/7 Technical Support
Bizivate provides round-the-clock technical support via Live Chat. You can also book a customer support call with our expert Bizivate Team.
Personalised Set-Up
We will set up, personalise, and train your AI for you. Upon sign-up, you will receive a link to schedule a set-up call with our Bizivate Team, ensuring a smooth and tailored implementation experience.
Enterprise Support
We offer enterprise-level support, including fully training and maintaining your Customer Service AI for you, keeping it updated, and providing monthly statistics and insights reports.
Frequently Asked Questions:
WHAT IS INCLUDED IN MY PLAN ALLOWANCE?
Your plan includes a specified number of AI messages, email sends, and access to certain features based on the tier (Starter, Pro, or Enterprise).
WHAT HAPPENS IF I EXCEED MY PLAN ALLOWANCE?
If you regularly exceed your plan allowance, you will be asked to upgrade to a higher plan. Occasional overages may be covered by our grace period.
ARE THERE ADDITIONAL CHARGES FOR AI MESSAGES?
No additional charges apply as long as you stay within your plan allowance. If you exceed the allowance, you will need to upgrade your plan.
WHAT ADDITIONAL FEATURES ARE AVAILABLE FOR PRO AND ENTERPRISE PLANS?
Pro and Enterprise plans offer additional features such as Bizivate Calendars and Marketing Messaging Automations.
IS THERE A GRACE PERIOD FOR OCCASIONAL OVERAGES?
Yes, we offer a grace period for occasional overages. However, consistent overages will require an upgrade to a higher plan.
DO I NEED TO PROVIDE A CREDIT CARD FOR THE CUSTOM DEMO?
No, there is no credit card required for the custom demo.
HOW CAN I VIEW MY USAGE AND CHARGES?
You can view an itemized breakdown of your usage and charges within your account dashboard.
CAN I CHANGE MY PLAN IF MY NEEDS CHANGE?
Yes, you can upgrade, downgrade, or cancel your subscription from inside the company billing tab.
IF I CHOOSE TO CANCEL MY BIZIVATE SUBSCRIPTION WILL MY DATA BE DELETED?
Upon cancellation, you have a 30-day window to reactivate your account without losing any data. After this period, all data, including conversation history, will be permanently deleted from our system for security purposes. Ensure to transfer or remove all media assets, customer lists, configured features (templates, workflows, etc.), before the cancellation date. Once deleted after the 30-day window, the data cannot be retrieved. We recommend saving your important data before cancelling.
QUICK LINKS
COMPANY
BIZIVATE APP
You can download LeadConnector on the Apple App Store or Google Play store to access your Bizivate account and all your messages and appointment bookings in one place.
Website Made with love, in-house by: Bizivate
© Copyright 2024. Bizivate LTD. All rights reserved.