Bizivate Customer Service AI

24/7 Front Desk

Support with

ChatGPT-Powered

AI Receptionist

Bizivate's Customer Service AI gives you a multilingual AI Receptionist fully trained in your business, ready to handle your most frequently asked enquiries 24/7, ensuring seamless and efficient customer service around the clock.

Bzivate Marketing Features

24/7

SERVICE

ALWAYS AVAILABLE

45%

INCREASE

LIKELIHOOD OF BOOKINGS

30%

COST SAVINGS

SUPPORT COST REDUCTIONS

90%

RESOLVED

CUSTOMER SUPPORT REQUESTS

INTRODUCING

Customer Service AI

by Bizivate

The newest member of your Front Desk team!

Keep scrolling to see how Bizivate can supercharge your customer interactions with AI.

01

Delight Customers Around the Clock

Customer Service AI ensures instant, accurate responses to inquiries, boosting your customers' satisfaction day and night.

Available 24/7 for customer support

Provides immediate and accurate information

Enhances overall customer experience

02

Boost Your Booking Rates

Customer Service AI can intelligently understand what customers are trying to book and direct them to the appropriate booking system or event, or book appointments conversationally if using a Bizivate calendar, ensuring smooth adoption and operation.

Directs to appropriate booking systems

Handles multiple booking types

Offers conversational booking using integrated calendars

03

Connect Across Languages

Effortlessly communicate with a wider audience through multilingual support, broadening your reach and improving service quality.

Supports over 90 languages for global reach

Speaks to customers in their preferred language

Improves overall service quality and accessibility

04

A Helping Hand for Your Front Desk Team

Automating routine tasks with AI frees your team to focus on more critical responsibilities, reducing workload and stress, and enhancing overall job satisfaction.

Handles common inquiries autonomously

Allows staff to address more complex issues

Reduces operational strain on employees

05

Connect with Customers on Their Preferred Channels

Customer Service AI's unified inbox across Live Chat, WhatsApp, Facebook Messenger, SMS, and Google Business Profile ensures your customers can reach you anytime, anywhere, and you can manage all interactions in one place. This helps your front desk team stay on top of customer interactions, allowing them to respond directly or monitor the AI, providing feedback for continuous improvement.

Unified Inbox

Multi-Channel Support

Consistent Experience

Advantages of an AI Customer Service Assistant

45%

INCREASE

LIKELIHOOD OF BOOKINGS

30%

COST SAVINGS

SUPPORT COST REDUCTIONS

80%

FASTER

RESPONSE TIMES

90%

RESOLVED

CUSTOMER SUPPORT REQUESTS

Key Performance

Metrics

Implementing an AI Customer Service Assistant significantly enhances your business performance. By providing instant responses, AI increases the likelihood of customers making a booking or purchase by 45%, thereby boosting conversion rates. Automating customer support tasks leads to an average of 30% cost savings, freeing up resources for more critical tasks. AI-driven systems resolve queries 80% faster than traditional methods, greatly improving customer satisfaction and operational efficiency. Additionally, AI effectively resolves 90% of customer support requests, ensuring a high resolution rate and reducing the need for human intervention. These improvements collectively enhance customer experience, reduce costs, and streamline operations.

To learn more about the research behind these stats, just ask our AI Assistant.

SEE HOW IT WORKS:

Try It For Yourself!

Bizivate's AI Chatbots work across Live Chat, Facebook Messenger, Google Business Profile, SMS, and WhatsApp.

Seeing is believing, ask our AI Assistant about Bizivate from this website, and see for yourself how our AI replies.

Gain Actionable Insights

with Analytics

UNLOCK VALUABLE INSIGHTS FROM EVERY INTERACTION

Track and analyze every conversation to gain deep insights into customer behavior and improve your service quality. By leveraging these analytics, you can enhance customer satisfaction, streamline processes, and drive better business outcomes.

Conversation Tracking: Monitor all interactions to understand customer preferences and pain points.

Identify Issues: Spot common customer hurdles and confusion points, then address them proactively.

AI Training: Use real-time data to train your AI, improving its ability to answer FAQs and handle future interactions more effectively.

Seamlessly Connect

with Existing Systems

Bizivate Customer Service AI is the perfect standalone solution. There's no need to replace your existing systems—simply connect Bizivate to your current channels. Any customer data collected in Bizivate can be easily downloaded as a CSV file. For deeper integration with your existing systems, Bizivate supports Zapier and Webhooks, allowing for smooth data flow and automation across platforms.

This ensures you can enhance your customer service capabilities without disrupting your current operations.

Extensive Integrations: Connect with over 3,000 apps and automations through Zapier, providing unparalleled flexibility and customization for your specific needs.

Native Integrations: Enjoy seamless connections with Shopify, Stripe, Facebook, WhatsApp, and SMS, making it easy to integrate your existing systems.

Real-Time Automation: Utilize webhooks for instant data integration and automation, streamlining your operations and improving response times.

Advanced Features: Pro and Enterprise plans offer powerful automation and marketing features natively within Bizivate - speak to our Sales Team for more info.

Customer Service AI Pricing

ChatGPT Powered Customer Support for Businesses of All Sizes!

For Most Businesses

Standard Plan

-

$97

/month

Conversational AI Assistant

Unified Inbox

Up to 60 Conversations a Month*

Unlimited Users

24/7 Live Chat Technical Support

Personalised AI Configuration, Install, & Set-Up Call**

For Unlimited Conversations

Pro Plan

-

$247

/month

All the features of the Standard plan, PLUS

Unlimited Conversations

WhatsApp for Business Integration

SMS Integration***

Unlimited Users

Personalised AI Configuration, Install, & Set-Up Call**

For Larger-Scale Businesses

Enterprise Plan

From

$490

/month

All the features of the Pro plan, PLUS

Multi-Location Options Available

Monthly Reports produced for you

Comprehensive Analytics and Insights

Customised Setup and Ongoing Maintenance

Enterprise Priority Support

To compare all plans and see more details on the available features, click below.

Here To Support You

Bizivate is already easy to use, but we're still here for you.

24/7 Technical Support

Bizivate provides round-the-clock technical support via Live Chat. You can also book a customer support call with our expert Bizivate Team.

Personalised Set-Up

We will set up, personalise, and train your AI for you. Upon sign-up, you will receive a link to schedule a set-up call with our Bizivate Team, ensuring a smooth and tailored implementation experience.

Enterprise Support

We offer enterprise-level support, including fully training and maintaining your Customer Service AI for you, keeping it updated, and providing monthly statistics and insights reports.

Make Your Customer Service

Shine with Bizivate AI Today!

Discover how Bizivate can bring even more satisfaction to you and your customers.

BIZIVATE APP

You can download LeadConnector on the Apple App Store or Google Play store to access your Bizivate account and all your messages and appointment bookings in one place.

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