Bizivate Customer Service AI
24/7 Front Desk
Support with
ChatGPT-Powered
AI Receptionist
Bizivate's Customer Service AI gives you a multilingual AI Receptionist fully trained in your business, ready to handle your most frequently asked enquiries 24/7, ensuring seamless and efficient customer service around the clock.
24/7
SERVICE
ALWAYS AVAILABLE
45%
INCREASE
LIKELIHOOD OF BOOKINGS
30%
COST SAVINGS
SUPPORT COST REDUCTIONS
90%
RESOLVED
CUSTOMER SUPPORT REQUESTS
INTRODUCING
Customer Service AI
by Bizivate
The newest member of your Front Desk team!
Keep scrolling to see how Bizivate can supercharge your customer interactions with AI.
01
Delight Customers Around the Clock
Customer Service AI ensures instant, accurate responses to inquiries, boosting your customers' satisfaction day and night.
Available 24/7 for customer support
Provides immediate and accurate information
Enhances overall customer experience
02
Boost Your Booking Rates
Customer Service AI can intelligently understand what customers are trying to book and direct them to the appropriate booking system or event, or book appointments conversationally if using a Bizivate calendar, ensuring smooth adoption and operation.
Directs to appropriate booking systems
Handles multiple booking types
Offers conversational booking using integrated calendars
03
Connect Across Languages
Effortlessly communicate with a wider audience through multilingual support, broadening your reach and improving service quality.
Supports over 90 languages for global reach
Speaks to customers in their preferred language
Improves overall service quality and accessibility
04
A Helping Hand for Your Front Desk Team
Automating routine tasks with AI frees your team to focus on more critical responsibilities, reducing workload and stress, and enhancing overall job satisfaction.
Handles common inquiries autonomously
Allows staff to address more complex issues
Reduces operational strain on employees
05
Connect with Customers on Their Preferred Channels
Customer Service AI's unified inbox across Live Chat, WhatsApp, Facebook Messenger, SMS, and Google Business Profile ensures your customers can reach you anytime, anywhere, and you can manage all interactions in one place. This helps your front desk team stay on top of customer interactions, allowing them to respond directly or monitor the AI, providing feedback for continuous improvement.
Unified Inbox
Multi-Channel Support
Consistent Experience
Advantages of an AI Customer Service Assistant
45%
INCREASE
LIKELIHOOD OF BOOKINGS
30%
COST SAVINGS
SUPPORT COST REDUCTIONS
80%
FASTER
RESPONSE TIMES
90%
RESOLVED
CUSTOMER SUPPORT REQUESTS
Key Performance
Metrics
Implementing an AI Customer Service Assistant significantly enhances your business performance. By providing instant responses, AI increases the likelihood of customers making a booking or purchase by 45%, thereby boosting conversion rates. Automating customer support tasks leads to an average of 30% cost savings, freeing up resources for more critical tasks. AI-driven systems resolve queries 80% faster than traditional methods, greatly improving customer satisfaction and operational efficiency. Additionally, AI effectively resolves 90% of customer support requests, ensuring a high resolution rate and reducing the need for human intervention. These improvements collectively enhance customer experience, reduce costs, and streamline operations.
To learn more about the research behind these stats, just ask our AI Assistant.
SEE HOW IT WORKS:
Try It For Yourself!
Bizivate's AI Chatbots work across Live Chat, Facebook Messenger, Google Business Profile, SMS, and WhatsApp.
Seeing is believing, ask our AI Assistant about Bizivate from this website, and see for yourself how our AI replies.
Gain Actionable Insights
with Analytics
UNLOCK VALUABLE INSIGHTS FROM EVERY INTERACTION
Track and analyze every conversation to gain deep insights into customer behavior and improve your service quality. By leveraging these analytics, you can enhance customer satisfaction, streamline processes, and drive better business outcomes.
Conversation Tracking: Monitor all interactions to understand customer preferences and pain points.
Identify Issues: Spot common customer hurdles and confusion points, then address them proactively.
AI Training: Use real-time data to train your AI, improving its ability to answer FAQs and handle future interactions more effectively.
Seamlessly Connect
with Existing Systems
Bizivate Customer Service AI is the perfect standalone solution. There's no need to replace your existing systems—simply connect Bizivate to your current channels. Any customer data collected in Bizivate can be easily downloaded as a CSV file. For deeper integration with your existing systems, Bizivate supports Zapier and Webhooks, allowing for smooth data flow and automation across platforms.
This ensures you can enhance your customer service capabilities without disrupting your current operations.
Extensive Integrations: Connect with over 3,000 apps and automations through Zapier, providing unparalleled flexibility and customization for your specific needs.
Native Integrations: Enjoy seamless connections with Shopify, Stripe, Facebook, WhatsApp, and SMS, making it easy to integrate your existing systems.
Real-Time Automation: Utilize webhooks for instant data integration and automation, streamlining your operations and improving response times.
Advanced Features: Pro and Enterprise plans offer powerful automation and marketing features natively within Bizivate - speak to our Sales Team for more info.
Customer Service AI Pricing
ChatGPT Powered Customer Support for Businesses of All Sizes!
For Most Businesses
Standard Plan
-
$97
/month
Conversational AI Assistant
Unified Inbox
Up to 60 Conversations a Month*
Unlimited Users
24/7 Live Chat Technical Support
Personalised AI Configuration, Install, & Set-Up Call**
For Unlimited Conversations
Pro Plan
-
$247
/month
All the features of the Standard plan, PLUS
Unlimited Conversations
WhatsApp for Business Integration
SMS Integration***
Unlimited Users
Personalised AI Configuration, Install, & Set-Up Call**
For Larger-Scale Businesses
Enterprise Plan
From
$490
/month
All the features of the Pro plan, PLUS
Multi-Location Options Available
Monthly Reports produced for you
Comprehensive Analytics and Insights
Customised Setup and Ongoing Maintenance
Enterprise Priority Support
To compare all plans and see more details on the available features, click below.
Here To Support You
Bizivate is already easy to use, but we're still here for you.
24/7 Technical Support
Bizivate provides round-the-clock technical support via Live Chat. You can also book a customer support call with our expert Bizivate Team.
Personalised Set-Up
We will set up, personalise, and train your AI for you. Upon sign-up, you will receive a link to schedule a set-up call with our Bizivate Team, ensuring a smooth and tailored implementation experience.
Enterprise Support
We offer enterprise-level support, including fully training and maintaining your Customer Service AI for you, keeping it updated, and providing monthly statistics and insights reports.
Make Your Customer Service
Shine with Bizivate AI Today!
Discover how Bizivate can bring even more satisfaction to you and your customers.
QUICK LINKS
COMPANY
BIZIVATE APP
You can download LeadConnector on the Apple App Store or Google Play store to access your Bizivate account and all your messages and appointment bookings in one place.
Website Made with love, in-house by: Bizivate
© Copyright 2024. Bizivate LTD. All rights reserved.